Getting Support

We would love to hear both the needs and questions of teachers and parents. There are a few ways you can do to contact us.


You can post and upvote feedback through our canny board. All feedback posted here will be publicly visible. We build our product roadmap directly from feedback we got here.

You can open this by going to Or by clicking the link on the support page on both teacher's and parent's dashboard.

You might need to register for a canny specific account to post/upvote on our canny dashboard.

Live Chat

We provide live chat on our websites, which you can find in the bottom right corner when you open our website on desktop and tablets. It should show up in 3-5 seconds after the website finishes loading.

This is currently not available on mobile yet, since it is a pretty heavy feature to run on mobile devices.


You can also contact us by email through